Effective Date: 21.03.2025

Halfpiped ("we", "us", or "our") values the privacy of our customers and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make purchases from our store.

By using our website and services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

We may collect and process the following types of information:

• Personal Information: When you make a purchase, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Log Data: When you visit our website, we automatically collect information sent by your browser, including your IP address, browser type, device type, operating system, and the pages you visit.
• Cookies: We use cookies to track activity on our website. Cookies are small data files stored on your device that help us provide you with a better user experience, such as remembering your preferences or shopping cart.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing Orders: To process and deliver your orders, manage your account, and provide customer service.
• Marketing and Promotions: To send you updates, special offers, promotions, and newsletters (with your consent).
• Improving Our Services: To understand how customers interact with our website and improve user experience.
• Security: To detect, prevent, and address fraud, unauthorized access, and other security-related issues.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers in the following situations:

• Payment Processing: We share payment information with trusted payment processors to complete your transactions.
• Shipping Services: We may provide your shipping address to our courier partners to deliver your orders.
• Legal Compliance: We may disclose your information if required to do so by law or in response to legal processes (e.g., a court order).

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your data, no method of electronic transmission or storage is 100% secure. As such, we cannot guarantee the absolute security of your information.

5. Your Rights

You have the right to:

• Access Your Data: You can request a copy of the personal data we hold about you.
• Update or Correct Information: You can update your personal details if they are incorrect or incomplete.
• Delete Your Data: You can request that we delete your personal data, subject to certain legal exceptions.
• Opt-Out of Marketing Communications: You can opt out of receiving promotional emails at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To exercise any of your rights, please contact us at halfpipedskateco@gmail.com or +65 8950 0940.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to track activity on our website and improve user experience. Cookies allow us to remember your preferences and offer personalized content.

• Essential Cookies: These are necessary for the operation of the website and its services, such as keeping your shopping cart active.
• Performance and Analytics Cookies: These cookies help us analyze traffic and user behavior to improve our website.
• Marketing Cookies: These cookies are used to show you relevant ads based on your interests.

You can manage cookie settings through your browser settings or opt-out of certain cookies by using third-party tools. However, disabling cookies may impact your experience on our website.

7. Third-Party Links

Our website may contain links to third-party websites, such as payment gateways or delivery partners. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, along with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: halfpipedskateco@gmail.com
Phone: +65 8950 0940

By using our website, you agree to the terms outlined in this Privacy Policy. Thank you for trusting Halfpiped with your personal information!